Action West London are delighted to accounce that we have been  accredited to the matrix Standard, by demonstrating the high quality of information Advice and Guidance services that we provide to our clients seeking employment, education and enterprise.

The matrix Standard is the international quality standard for organisations that deliver information, advice and/or guidance (IAG), either as their sole purpose or as part of their service offering.   Any organisation which manages, administers and delivers an information, advice and/or guidance service to support individuals in their choice of career, learning, work or life goals can become accredited to the matrix Standard.

It does not matter whether the service or services are delivered face-to-face, through training, learning, remotely, or through a website.  Organisations that have benefited from working with the Standard include Training Providers, Universities, Further/Higher Education Colleges, Schools and Academies, Sole Traders, Next Step Providers, Voluntary and Community Organisations and Private Businesses.  The matrix Standard is owned by the Department for Education and is managed by The Growth Company on their behalf

Roger Chapman, Head of the matrix Service for The Growth Company said:

“This is a fantastic achievement for Action West London and I would like to congratulate the team on their success. We believe that at the heart of high-quality advice and support services are strong leadership, excellent service and a focus on continuous improvement, all underpinned by effective use of the resources
available. The matrix Standard is designed to benchmark organisations against best practice in these areas. With their accreditation success, [insert company name] is working to provide the best possible support to their clients.”

Commenting on the award, Gary Buckley , CEO  said: “ I am delighted we have achieved this standard, its important to all our clients and partners and that we contine to strive for excellance”

For more information about the matrix Standard please visit