Client Journey – Hussain

*Hussain was a 19 years old , who joined  our ESF Digital Academies project ( now closed)  in 2022.   Having fled Iraq with his family as a young child he moved to Lebanon, and then sought refuge in a safer country, coming to the UK.  He wanted to get help and advice from AWL to become more aware of the options available to him and his family in London, in terms of housing, education, employment, CV writing and to prepare for work.


We were able to help him apply for college, which he started attending full-time and we also helped him to apply for a UK proof of address document (Driving Licence) and for a DBS check to enable him to progress into work.  In addition to this we helped him to compose his CV and got him registered for digital courses on ‘Learn my Way.   We also helped him by supporting him in his job search for Customer Service roles and where able to get him registered for a Customer Service Course.


Hussain says;


‘I am grateful to Ana and to AWL for your help. My sister and I are very happy to be

supported by you and we feel more confident and less alone here in London. It is not

easy to find good people who we can trust. Thank you!’


*Name Changed