We are currently recruiting for an enthusiastic individual to join our incredible clients. As Receptionist you will provide exceptional service at all times by exceeding expectations and providing a personalised service to guest in keeping with award-winning standards.

You will be working for a prestigious Forbes Five Star Rating Hotel overlooking the Royal Mews at Buckingham Palace and minutes from Victoria Station. With 30 luxurious rooms and suites and breath-taking Executive Lounge, this Residents only, five star deluxe hotel is discreet but full of atmosphere.

Key responsibilities of the Receptionist will include:

  • Checking in and checking out guests
  • Handling guests’ requests such as booking restaurants, theatre tickets and sightseeing tours
  • Dealing with enquires in line with our mission statement: “no request is too large, no detail is too small”
  • Compiling guests accounts and fulfilling administrative duties

The ideal candidate for the Receptionist position should:

  • Previous experience in similar role
  • Be friendly, bubbly and have an outgoing personality
  • Display a polite and professional attitude at all times
  • Be an excellent team player and be willing to support others
  • Be enthusiastic in delivering excellent customer service
  • Communicate effectively in English, both verbal and written

Benefits of the Receptionist position include:

  • A competitive salary
  • Free meals on duty
  • Professional, award winning training and development opportunities to give you a career path
  • Holiday allowance increasing with length of service up to 25 days
  • Two paid volunteering days each year
  • Hotel based incentive schemes
  • Staff Appreciation Annual Party and other Employee Recognition Events
  • Employee Assistance Programme
  • Regular performance reviews to ensure you receive on-going feedback to help you grow and develop in your role
  • An exciting position within a hotel collection which has been recognised as an industry leader

Apply Online